The Care Certificate

The Care Certificate is a tool that is used for the preparation of healthcare assistants and support workers for their roles within care settings. The certificate is accredited by the Royal College of General Practitioners (RCGP) and builds on the Common Induction Standards (CIS) and National Minimum Training Standards (NMTS) in the UK.

Staff Who Should Undertake the Care Certificate

  • Health Care Assistants
  • Assistant Practitioners
  • Care Support Workers
  • Those giving support to clinical roles in the Healthcare Organisation in direct contact with patients.

Other roles in health and social care such as caring volunteers, porters, cooks or drivers that have direct contact with patients and service users could also undertake all or some of the Care Certificate.

The training sets out explicitly the learning outcomes, competences and standards of behaviour that must be expected of the staff, leading to staff that is caring, compassionate and provides quality care.

The Care Certificate Standards

The Care Certificate Standards are:

  • Understand Your Role
  • Your Personal Development
  • Duty of Care
  • Equality and Diversity
  • Work in a Person Centred Way
  • Communication
  • Privacy and Dignity
  • Fluids and Nutrition
  • Dementia and Cognitive Issues
  • Safeguarding Adults
  • Safeguarding Children
  • Basic Life Support
  • Health and Safety
  • Handling Information
  • Infection Prevention and Control

How the Care Certificate is Comprised

The Care Certificate contains both knowledge and competence outcomes.

Assessment of knowledge and understanding is prefixed with verbs such as ‘describe’, ‘explain’, ‘define’, ‘list’, or ‘identify’ and can be undertaken using written or verbal evidence such as the workbook, written questions, case studies or sound files.

Evidence of performance prefixed with words such as ‘demonstrate’, ‘take steps to’, ‘use’ or ‘show’ must be undertaken in the workplace during the learners real work activity and observed by the assessor unless the use of simulation is expressly allowed. Learners can practice and develop their new skills in a classroom or similar setting but the assessment evidence must be collected during real work activity.

Issuing the Care Certificate

The employer issues the actual Care Certificate itself based upon being able to prove that the requirements of the Care Certificate have been properly achieved.